PRIVACY POLICY
ModelSwap privacy policy
ModelSwap includes a Shopify app for store connection and setup, along with related services that support product publishing workflows.
What we collect
We may process merchant account details, shop domain information, app session data, Shopify configuration data, and operational logs needed to authenticate the app, provide merchant support, and keep the Shopify integration working.
How data is used
Data is used to authenticate merchants, configure the Shopify app, power supported publishing or storefront behavior, maintain billing and entitlement state where applicable, and troubleshoot service issues.
Data handling and retention
App data is stored in managed cloud infrastructure and may be retained only for as long as needed to operate the app, comply with legal obligations, resolve disputes, and enforce agreements. If Shopify sends a privacy-related request, we handle it through Shopify's standard app process.
Your rights
Merchants and customers may have rights to access, correct, or delete certain personal information. Privacy requests are handled through Shopify's own request system rather than a separate setting inside the app.
CONTACT
For privacy questions, contact support@vervemediagroup.com.